Age Verification

11:00 AM to 10:00 PM.

We apologize, but currently, we do not offer in-store pickup for items ordered through our online shop. All orders will be delivered via shipping.

Although we share inventory, there are times when sales at our physical stores may precede online sales, and items may be sold out on the website even if they are in stock at the store. Additionally, we may carry exclusive limited-edition products unique to our online store.

We apologize, but we generally do not accept orders via phone, email, or fax. Please place your order through this website.

Typically, we do not offer individual services for product reservations or holds.

Since our store shares inventory with our physical location, there may be instances where an item appears in stock on the website but is actually sold out. Additionally, for products with purchase limits per customer, you may encounter an error if you exceed the allowed quantity.

Credit card payments are accepted.

Yes, we can issue one. We will include it in the box with the sake we send you.

Yes, our receipts are issued in a format compliant with the invoice system. You can download them from your My Page after your order has shipped.

Areas with a shipping fee of 770 yen (tax included)
Miyagi, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Toyama, Ishikawa, Fukui, Yamanashi, Nagano, Gifu, Shizuoka, Aichi, Mie

Areas with a shipping fee of 825 yen (tax included)
Aomori, Iwate, Akita, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama

Areas with a shipping fee of 935 yen (tax included)
Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi

Areas with a shipping fee of 1,155 yen (tax included)
Hokkaido, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima

Areas with a shipping fee of 2,860 yen (tax included)
Okinawa

Chilled delivery shipping fee: If you order items eligible for chilled delivery, a chilled delivery fee of 715 yen (tax included, nationwide flat rate) will be added to the regional shipping fees listed above.

Orders totaling 20,000 yen (including tax) or more will receive free shipping for one package.
*However, shipping fees for the second package and onwards will be charged separately.
For customers with two or more packages, we will contact you separately after your order is complete.

Typically, a single delivery parcel is estimated to hold 10-12 bottles of 720ml (four-go bottles). If the number of bottles exceeds this, or if the bottle shape is unusual, it may require two or more parcels, incurring additional shipping fees.

Even if you are sending a gift, we will not include any documents showing the price, such as a delivery note or receipt, in the package. Receipts will be sent separately by ~

As a general rule, tote bags are not automatically included. If you require one, please add a paid bag to your cart and purchase it separately. Please note that for packaging convenience, the bag will be folded and included with your order.

We do not ship internationally.

For products that require quality retention, such as unpasteurized sake, we recommend shipping via refrigerated delivery. In such cases, a separate refrigerated delivery fee will be incurred in addition to the standard shipping fee.

It is possible to accept your request before the item is prepared for shipping. Please contact our inquiry desk as soon as possible.

In the unlikely event that a product is damaged, soiled, or sent incorrectly, please contact us within 7 days of its arrival. We will arrange for a return or exchange.

Due to the nature of the product, returns and exchanges are generally not accepted for customer-initiated reasons.

While there is no legal requirement to list an expiration date for sake, the "date of manufacture" is indicated on the label. We recommend consuming it as soon as possible after purchase.

Please store in a cool, dark place away from direct sunlight and with minimal temperature fluctuations. Refrigerated items must be kept in the refrigerator.

ご注文から5～8営業日以内に発送し、発送後は通常1～3営業日程度でお届けします（配送先地域により前後する場合があります）。商品ページに発送時期の記載がある場合はそちらを優先いたします。

誠に恐れ入りますが、現在のところオンラインショップでご注文いただいた商品の店舗受け取りサービスは行っておりません。すべて配送にてお届けいたします。

ご注文商品と一緒に、内容を記載した紙の領収書をお届けいたします。

恐れ入りますが、配送先は国内に限らせていただいております。

ご購入時の通信はSSL暗号化により保護しております。また決済処理に必要な範囲を超えてクレジットカード番号全体を保持することはございませんので、安心してご利用ください。

商品の発送準備が完了する前であれば、キャンセルを承れる場合がございます。配送状況が「配達中」となっている場合は、当店の責めに帰すべき事由がある場合を除きキャンセルができませんので、お早めにお問い合わせ窓口までご連絡ください。

お届けした商品が注文内容と異なる場合、汚損・破損がある場合、賞味期限内にもかかわらず通常では生じない品質劣化が見られた場合は、商品到着後7日以内にご連絡いただくことで返品・交換に対応いたします。この場合の送料は当店が負担いたします。なお、お客様のご都合による返品（イメージ違いやご注文間違い等）はお受けできませんので、あらかじめご了承ください。

商品到着日から8日以上経過した商品、開封済みの商品、ギフトラッピングをご注文の商品、交換後の商品は返品・交換の対象外です。

配送中の毀損・汚損・誤配送等については、当店にて返品・交換の対応をいたします。お手数ですがお問い合わせ窓口までご連絡ください。

返品・交換を承った日から10日以内に商品の到着が確認できない場合、返品・交換を辞退されたものとして取り扱わせていただく場合がございますので、お早めのご返送をお願いいたします。

氏名・住所・電話番号・メールアドレス等の連絡先情報、決済に関する情報、ご購入・お問い合わせ履歴、Cookie等のアクセスログなどを取得しております。

ご注文の履行（受注・決済・配送・返品交換対応）、年齢確認、会員管理、お問い合わせ対応、メールマガジン等のご案内、サービス改善のために利用いたします。

決済代行事業者やアクセス解析事業者等、サービス提供に必要な範囲で委託先に提供する場合がございます。

サイトの利便性向上や利用状況の把握、広告配信のために利用しております。ブラウザの設定で無効にできますが、その場合一部機能がご利用いただけないことがあります。

ご本人確認のうえ、保有個人データの開示、訂正・追加・削除、利用停止等のご請求を承ります。お問い合わせ窓口までご連絡ください（開示請求には手数料がかかります）。

配信メール本文に記載の配信停止用リンクから、いつでも配信停止のお手続きができます。

個人情報のご提供は任意ですが、必要な項目をご提供いただけない場合、ご注文の受付や商品の配送、お問い合わせへの対応等に支障が生じる場合がございます。